Theresa Todd has more than 10 years of experience working in improvement science. As an improvement advisor at Shift, she partners with those seeking to improve how they work, creating processes that are more equitable and collaborative. One of her great joys in life is analyzing big data, breaking it down to understand trends and using it to facilitate learning and improvement. Theresa is a tenacious problem-solver, committed to finding solutions to unsolved problems. She enjoys coaching and working with people to develop targeted solutions for problems that they have identified in their own systems.

Theresa was first introduced to improvement work as a data analyst at Nationwide Children’s Hospital in Columbus, Ohio. She was intrigued with the idea of creating change by using existing resources and a well-defined improvement methodology. She engaged in intensive improvement training and later joined the pediatric inflammatory bowel disease (IBD) improvement network, ImproveCareNow, as a Quality Improvement consultant. At Shift, she uses her robust healthcare improvement experience in other sectors, including education and other social services like the Student Experience Project (SEP), a collaborative working to learn how to increase degree attainment for underrepresented students by building equitable learning environments and fostering a sense of belonging on university campuses.

A Chicago native, Theresa now resides near West Palm Beach, Florida. She completed Master’s degrees in Political Science and Public Health at Ohio State University after completing undergraduate work at the University of Illinois Urbana-Champaign.